Why Choose a Matthew Alexander Jeweller Design?
At Matthew Alexander Jeweller we pride ourselves on offering a variety of unique handmade designs, through traditional jewellery making technique and a customer service approach that ensures you always speak with a qualified jeweller.
Our points of difference:
1. All our jewellery is hand manufactured (Very Important)
When choosing a meaningful piece of jewellery, it is important to pick one that's been handmade. When making a piece of jewellery by hand, the metal is bent, stretched and hammered. This hardens the metal, increases its durability and in turn extending the life of the piece.
Over the last decade many jewellers, including some of those advertising custom designs, have moved away from these traditional techniques, in place of computer designing and machine casting. This produces a piece that although cost effective, does not give the longevity that you ideally want from a quality sentimental article of jewellery.
2. Onsite Jewellery Workshop
As part of the increase in use of machine based manufacturing and mass production techniques, the number of jewellery stores with an onsite workshop has greatly reduced. This has resulted in not only longer turnaround times, but your sentimental jewellery often being sent to workshops interstate or sometimes internationally for repair or manufacturing.
To help with this we have setup an onsite repairs and manufacturing workshop, within our Gaythorne design studio. As a result, not only do you get the best advice from qualified jewellers, but you can have work done in many cases on the spot or within a greatly reduced turnaround time.
3. We only employ qualified Jewellers
Have you ever been to a jewellery store, only to find that the person serving you has no formal training or qualification within the jewellery industry. Not only that, but the wait time is then more than a week to get a quote back. This is the case at almost every jewellery stores in the country.
At Matthew Alexander Jeweller we only hire qualified jewellers to work in both our design studio and workshop. As a result, from first consultation to the finished piece, you will always receive the knowledge and expertise to help you with selecting the right design for you.
4. We only use natural gemstones in our custom designs
All our custom designs are created using high quality natural diamonds and gemstones. At Matthew Alexander Jeweller, we see jewellery as more than just metal and stones. We understand that jewellery in most cases has meaning and value, both intrinsically and financially. In the case of diamonds and gemstones synthetics stones take away the meaning and exclusivity of the piece, as opposed to using natural stones that have grown underground and not in a laboratory.
5. A Lifetime Guarantee on all manufacturing
All of our pieces come with a lifetime guarantee on manufacturing. This means that your special piece is covered for all manufacturing faults in the rare case that they happen. As a result we will repair your jewellery free of charge. Another way we can give you piece of mind when buying your perfect piece.